Privacy Policy

We know that you buy our products and services and use our Website because you trust us. This notice explains how we protect your privacy and treat your personal information. It applies to current and former customers. “Personal information” here means anything we know about you personally.

Protecting Your Information
We take important steps to protect your personal information. We treat it as confidential.   We tell our employees to take care in handling it.We limit access to those who need it to perform their jobs. Our outside service providers must also protect it, and use it only to meet our business needs. We also take steps to protect our systems from unauthorized access. We comply with all laws that apply to us. Anytime we transact your confidential information via email, we use a proven encrypted email provider.

Collecting Your Information
The types of Personal Information we collect and share depend on the product or service you have with us. This information can include:

• Social Security Number
• Insurance Claim History

How We Get Your Information
We get your personal information mostly from you. We may also use outside sources to help ensure our records are correct and complete.

Using Your Information
We collect your personal information to help us decide if you’re eligible for our products or services. We may also need it to verify identities to help deter fraud, money laundering, or other crimes. How we use this information depends on what products and services you have or want from us. It also depends on what laws apply to those products and services. For example, we may also use your information to:

• process claims and other transactions
• perform business research
• confirm or correct your information
• market new products to you
• help us run our business
• comply with applicable laws

Opting Out
You may tell us not to share your information with our affiliates for their own marketing purposes or unaffiliated business partners as part of a joint marketing arrangement. Even if you don’t “opt out”, we will not share your information with unaffiliated companies for their own marketing purposes without a joint marketing arrangement. You can also “opt out” anytime by contacting us at info@jacksondieken.com.

Non-Personal User Content
Owner may use user submitted content such as ratings, reviews, feedback (“User Content”) in a number of different ways, including displaying it on the Website, reformatting it, incorporating it into other works, creating derivative works from it, promoting it, or distributing it. Accordingly, you irrevocably grant Owner permission to use your User Content for any purpose. You also irrevocably grant the Website users the right to access User Content in connection with their use of the Website.

You assume all risks associated with User Content, including reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your User Content that makes you personally identifiable. You may not imply that User Content is in any way sponsored or endorsed by Owner.

Owner cannot and does not review all User Content feedback, nor does it have any control over the same. Under no circumstances shall Owner be held responsible or liable for any claims or damages arising out of any reviews or feedback.

Owner may remove, edit or reinstate User Content at our sole discretion.

Cookies
We use cookies and log files to: (a) store information so that you will not have to re-enter it during your next visit to the Website; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our services; and (d) monitor metrics such as total number of visitors and pages viewed.

Accessing and Correcting Your Information
You may ask us for a copy of the personal information we have about you. Generally, we will provide it as long as it is reasonably retrievable and within our control. You must make your request in writing. For legal reasons, we may not show you anything we learned as part of a claim or lawsuit, unless required by law.

If you tell us what we know about you is incorrect, we will review it. If we agree, we will update our records. Otherwise, you may dispute our findings in writing, and we will include your statement whenever we give your disputed information to anyone else.

Questions
We want you to understand how we protect your privacy. If you have any questions about this notice, please contact us. When you write, include your name, address, and policy or account number.

Send privacy questions to:

• info@jacksondieken.com
• Jackson Dieken & Associates
  27893 Clemens Road
  Westlake, OH  44145

Please note that this Privacy Policy may change from time to time. If we make any material changes, we will notify you as required by law.